My Actimate-app seems to get stuck in the state ”One moment, we are collecting your activity data”.

19 Jun My Actimate-app seems to get stuck in the state ”One moment, we are collecting your activity data”.

Make sure the Actimate-app is allowed to collect data from Apple Health/Google Fitness. You will find instructions to verify this under the title “Score issues” and the question “I have been active but no points show up in the Actimate-app”.