Archive

20 Jun Is it possible to manually register a workout?

Of course! Find the instructions applicable to your phone and follow the steps below. Apple:Open Apple Hälsa. Press the tab “Health Data” and pick “Activity”. Select the the title “Exercises”.(Appears either as a red box or further down the page under the headline “No registered data”)Press + in...

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20 Jun My score is not correct

It may take a few hours for your score to appear in the Actimate-app. Sit tight for a while and they will soon show up. You can also try to sync manually in the Actimate-app’s settings on the top left corner. ...

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19 Jun Does data from my GPS/Activity watch register?

Yes. You have connect your watch to Apple Health on iPhone or Google Fitness on Android. Which accessories that are compatible with Apple Health or Google Fitness can usually be found on the product’s homepage. ...

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19 Jun I went for a ride on my bike but I have not received a score

Google Fitness is supposed to register riding a bike automatically. If this is not the case, contact us at support@actimate.se and we will assist you. Apple Health does not register riding a bike automatically, however it does sometimes register riding a bike as walking. If you want...

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19 Jun I have been active but no points show up in the Actimate-app. -IOS

Actimate gathers its information from Apple Health. Check that the Actimate app is allowed to gather data from Apple Health. Follow the steps applicable to your unit below. Apple:Open Apple Health and press the tab “Sources”. Choose “Actimate”. Allow Actimate to read all types of...

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19 Jun I have been active but no points show up in the Actimate-app. – ANDROID

Actimate gathers its information from Google Fitness. Check that the Actimate app is allowed to gather data from Google Fitness. Follow the steps applicable to your unit below. Samsung Android:Enter your phone’s settings and choose “Cloud and accounts”. Choose “Accounts”. Pick “Google”. Turn “Synchronize Data...

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